VirtualLab™ handles thousands of connections each month. These connections are managed through Sessions and each Session has an allotted amount of time to run a successful recovery.
If you have not purchased recovery Quota, an expired session is nothing to worry about. Select Start a new VirtualLab Recovery at the Welcome Screen and you will be given a new session ID and password.
If you HAVE purchased Quota and have an expired session, you may extend your session by using the VirtualLab Session Manager.
If you have already purchased a time extension but your time has not been extended, please visit the VirtualLab product page for additional support options.